However, it turned out that was just the tip of the iceberg! I see that every decision our team makes is driven by our core values. It took me a few months to really understand and appreciate that the core values are not just a poster on the wall, but that everyone here makes it their mission to embrace them.
Humility is one of the main foundations of Fairway. Fairway employees understand that buying a house is stressful. Period. Doing the best we can for each and every client is top of mind, every day. Everyone here also understands how important speed to respond is, especially during the home buying process. These along with many other factors have made Fairway the best company I have had the pleasure to work for.
And close to my heart is our newly created non-profit, Fairway Cares. Unfortunately, we all have family that has been affected by cancer. This year, it was my niece. I requested a financial gift to help her with medical and housing expenses as she undergoes treatment. I submitted the application on a Thursday at 6:30 pm and we had our grant before noon on Friday. That is speed to respond!
I worked at Provident Financial Services as a loan processor when interest rates were falling from nearly 13%, to 11% and then to 10%; we each had over 100 loans in our pipelines – and worked 7 days a week. Our training was “baptism by fire” as the mortgage industry was still in its infancy. Our technology consisted of a phone with 5 lines, a typewriter, one fax machine, and a car – needed to drive closing packages to the attorney’s office… We have come a long way since then!
I thought every kid had friends that had a 75 foot wooden boat that their parents sailed around the BVI, or that 15 and 16 year olds took sailboats and motor boats to either water ski or explore an underwater national park for fun on a Saturday. And that the definition of getting “dressed up” was wearing shoes!